Products & services
Brand Protection
Our robust compliance programs and quality frameworks, staff training and company values will protect your brand.
At Baycorp we understand the importance of protecting your brand. This is supported by robust compliance program and quality framework aligned with ISO9001 certification. Adherence to legislative requirements, regular call monitoring, refresher compliance training and clearly defined processes ensure maintenance of high quality and brand protection.
Debt Resolution
We make contact with your overdue customers to maximise recoveries and account resolution.
Our aim is to partner with our clients to optimise use of all resources and improve cash flow and profitability.
Partnership
At Baycorp, we believe that partnership goes beyond debt management – it goes to a shared vision of aligning our skills and services to best fit your strategic direction.
We consistently strive to be an extension of your brand and represent you to your customers in a consistent, fair, empathetic, but firm manner.
Innovation
While you know us as a specialist agent in debt resolution, our expertise and service offering extends far beyond collections.
We regularly run ‘test & learn’ proof of concept initiative. Clients rely on Baycorp’s data services to provide insights focusing on quality, accuracy, depth and coverage.
Bailiff & Field Services
On occasion, resolving debt requires face-to-face conversation.
We have a network of experienced Field Agents who are professional specialists and are integral to the debt resolution process. They assist in the debt resolution process by providing an opportunity to meet face-to-face with defaulting customers.