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Location

Details

Debt collection methods

We’ll contact your overdue customers and aim to recover the maximum amount of debt. With the right data determining the nature of the debt, its age and size, and the particulars of your customer, we apply an appropriate recovery strategy and can use every contact available – phone, letter, emails, SMS, visits by field agents and if necessary legal enforcement.

Improve cash flow and profitability

We improve your debt recovery rates, free up your internal resources and improve cash flow and profitability. You still own the debt and we act as your agent to recover the funds. These are held on your behalf in an audited trust account and are paid to you according to our service level agreement. Our fees are flat fees or commission-based related back to performance.

We work with all businesses

We work with businesses in all sectors of many different sizes. We have specialist teams focused on servicing small to medium business as well as those for large businesses, government, corporate and enterprise.

Commercial collections

At Baycorp we understand the specialist skills needed for successful commercial debt collection. We have the personnel, resources, knowledge and expertise to deliver the results you need using intelligent strategies to resolve your debts.

Your Accounting & Taxation Specialist

Auckland

24 Apr 2018

We are very pleased with the service

Claudelands Rovers Sports Club

Hamilton

25 Apr 2018

Baycorp have helped us reclaim outstanding debt from a couple of years ago. When we need help with debt lists and balances the account manager is always there to help and answer our questions. Would highly recommend to anyone wanting use this service as

Tauranga City Council Library

Tauranga

16 Jan 2018

Seriously consider Baycorp as the preferred option for debt collection services. I have found staff to be committed to the recovery of unpaid accounts big or small.

Why baycorp?

We’re specialists
not generalists

Debt resolution. It’s what we do. We are a specialist in one trade not jack of all trades. Our specialisation allows us to focus on your needs on a personal level.

We’re about
brains not brawn

We use our smarts and loads of data to develop effective strategies for small businesses to collect what’s theirs.
That’s what debt resolution should be about – smart people doing clever things for small businesses in need of help and support.

We have local experience
and global know how

Our nationwide network of Business relationship managers have over 130 years combined experience in supporting local businesses. Our deep local experience is backed by the resources of Encore – our global parent. Encore is a world leader in debt recovery with expertise in collection best practices , predictive modelling, decision science and operations in 13 countries.

We have a
long track record

In the 1950s we grew up as a small business in Lower Hutt which helped other small businesses recover bad debts that caused sleepless nights. Today we still do what we were set up to do. We have deep experience in the small business market currently serving over 3,000 clients across 245 sectors in New Zealand.

Talk to us